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Web site Terms of Use & Privacy Protection
Statement
PLEASE READ THESE TERMS CAREFULLY
The Melrose Hotel Corporation is committed to providing
excellent service to all of our customers and visitors
of this Web site, including respecting your concerns
about privacy. We understand that you may have questions
about how this Web site collects and uses the information
that you provide us. We have created this policy
in order to better familiarize you with the information
we collect from hotel guests and Web site visitors,
and the way in which The Melrose Hotel Corporation uses
this information to better serve the needs of our
guests.
These terms and conditions represent a legally binding
agreement ("agreement") between The Melrose
Hotel Corporation ("we", "us" or
"our") and each user of our Site ("you"
or "your") and supersede all prior or
inconsistent agreements relating to your use of
our Site. Together with all other rules, regulations,
procedures and policies, which we refer to herein,
this is the entire and exclusive agreement between
you and us regarding your use of our Site. If you
do not wish to be bound by this agreement, immediately
stop using our Site, because by using our Site you
will be indicating your assent and agreement to
be bound by and subject to all the terms and conditions
of this agreement. We reserve the sole right, at
any time and from time to time, to change the terms
of this agreement. When we post changes on our Site
or otherwise notify you, they become effective and
if you use our Site after that it will signify your
agreement to be bound by the changes. You can always
view the most current terms and conditions of this
agreement in the Legal Notices portion of our Site
and we recommend you check back regularly so you
remain aware of the terms and conditions applicable
to you.
The words "use" or "using" means
any time an individual, directly or indirectly,
with or without the aid of a machine or device,
does or attempts to access, interact with, display,
view, print or copy from our Site, transmit, receive
or exchange data or communicate with our Site or
us, or in any way utilizes, benefits, takes advantage
of or interacts with any function, service or feature
of our Site, for any purpose whatsoever. The term
"Site" means all web sites and web pages
within www.melrosehotel.com, as well as any mirror,
replacement, substitute or backup sites, pages,
resources and facilities controlled, owned or operated
by us or on our behalf.
OWNERSHIP. All software, design, text, images, photographs,
illustrations, audio and video material, artwork,
graphic material, database, reports, proprietary
information and all copyrightable or otherwise legally
protectible elements of our Site, including the
selection, sequence, 'look and feel' and arrangement
of items, and all trademarks, service marks and
trade names ("Material"), are our property
or the property of our affiliates, agents or suppliers
and are legally protected under U.S. Federal and
State, as well as foreign, laws, regulations and
international treaties. You may not alter, delete
or conceal any ownership or other legal notices
on any Materials, even if you obtain our consent.
You have our permission to download and print one
(1) copy of our Materials solely for your personal,
non-commercial use. Otherwise, you may not reproduce,
modify, create derivative works from, display, perform,
publish, distribute, disseminate, transmit, broadcast,
circulate or otherwise use any of our Material,
without our written consent. Any unauthorized use,
including a violation of these terms, may subject
you to civil liability or criminal prosecution,
or both, under applicable federal and state laws.
REGISTERED USERS. Entry into the non-public
portions of our Site is limited exclusively to users
we designate, including, but not necessarily limited
to, our investors and business partners. To find
out more you must contact info@melrosehotel.com.
Designated users may select a unique user name and
password combination (or we may assign an initial
password which a designated user may change) to
access the non-public portions of our Site ("ID").
Your ID is personal to you and you are solely responsible
for maintaining its strict confidentiality and you
may not allow others to use your ID. You are solely
responsible and liable for your use of our Site,
including use of your ID, whether by you or anyone
else, until you notify us to terminate your ID or
that your ID may have been compromised, misappropriated,
taken or used by another. You are solely responsible
for any and all charges, costs, expenses, damages,
liabilities and losses incurred or suffered as a
result of the use of your ID, whether by you or
anyone else, and we are not liable for any damage
caused by or otherwise related to the use, disclosure,
theft or misappropriation of your ID, or if you
allow or enable anyone else to use your ID. You
should notify us immediately if you believe there
is or may have been unauthorized activity using
your ID.
SENDING US MESSAGES. If you need to communicate
with us concerning your ID, for assistance or for
any other reason related to your use of our Site,
please send us an e-mail at info@melrosehotel.com.
You acknowledge and agree any communication with
us and the information you provide on or through
our Site is and will be considered to be non-confidential.
THIRD PARTY LINKS. From time to time, you
may communicate with, receive communications from,
be re-directed to, interact with, participate in,
use or obtain goods and services from third parties
as a result of your use of our Site. The appearance,
availability or use of hyperlinks or any re-direction
of your connection to, with or through our Site,
does not constitute an endorsement by us. We do
not verify, monitor or have any responsibility for
any third party sites, nor for content, goods or
services associated with or obtained in connection
with such sites and this agreement does not cover
any of your rights or responsibilities related thereto.
We are not responsible or liable in any way, in
connection with these other sites or third parties,
or for any representations, warranties, covenants
or agreements that may exist between you and any
third party or for any goods or services you may
obtain from any third party. Your rights and responsibilities,
including the protection and privacy of your information
with respect to such third parties, is governed
solely by whatever agreements apply between you
and them, and not us.
GENERAL RULES. Your use of our Site is subject
to all applicable local, state, national laws and
regulations and, in some cases, international treaties.
You agree not to use, allow, enable, condone or
facilitate others to use our Site in any manner
that is, attempts, or is likely to:
Be libelous, defamatory, indecent, vulgar
or obscene, pornographic, sexually explicit or sexually,
racially, culturally, ethnically offensive, harmful,
harassing, intimidating, threatening, hateful, objectionable,
discriminatory or abusive or which may or may appear
to impersonate anyone else;
Adversely affect or reflect negatively
on us, our Site, our goodwill, name or reputation
or cause duress, distress or discomfort to us or
anyone else, or discourage any other party from
using our Site;
Send or result in the transmission of junk
e-mail, chain letters, duplicative or unsolicited
messages, or so called "spamming";
Transmit, distribute or upload programs
or material that contain malicious code, such as
viruses, timebombs, cancelbots, worms, trojan horses
or other potentially harmful programs, material
or information;
Violate any laws, regulations (including,
without limitation, laws regarding the transmission
of technical data or software exported from the
United States), judicial or governmental order,
any treaties or violate or infringe upon any intellectual
property rights, rights of publicity or privacy,
or other rights of ours or any other; gain unauthorized
access to our Site, any other user's ID or use our
Site in any manner which violates or is inconsistent
with this agreement;
Modify, disrupt, impair, alter or interfere
with the use, features, functions, operation or
maintenance of our site; or
Collect, obtain, compile, gather, transmit,
reproduce, view or display any information, whether
personally identifiable or not, concerning any other
party, unless you have obtained the express, prior
permission of such party to do so.
We may terminate your use of our Site, at any time
and for any reason, with or without cause, without
prior notice to you and without any liability or
obligation of any kind whatsoever, to you or any
other party.
LIMITATION OF LIABILITY. THIS SITE AND ALL MATERIALS
ARE MADE AVAILABLE ON AN "AS IS" AND "AS
AVAILABLE" BASIS, WITHOUT REPRESENTATION OR
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE MAKE
NO GUARANTY OR ASSURANCE THE SITE, OR ANY MATERIALS,
FEATURES OR FUNCTIONS WILL BE AVAILABLE OR PERFORM
AS DESCRIBED.
YOU UNDERSTAND AND AGREE, TO THE FULLEST EXTENT
PERMISSIBLE BY LAW, THAT NEITHER WE, NOR ANY OF
OUR AFFILIATES, OUR OR THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES OR
SUPPLIERS SHALL BE LIABLE FOR ANY LOSS OR DAMAGE
OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH
OR ARISING FROM THIS AGREEMENT, RELIANCE ON ANY
MATERIALS, USE OR OTHERWISE IN CONNECTION WITH OUR
SITE, INCLUDING, BUT NOT LIMITED TO, ANY COMPENSATORY,
CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR
PUNITIVE DAMAGES, REGARDLESS OF THE BASIS OF THE
CLAIM OR THE FORM OF ACTION OR EVEN IF ADVISED OF
THE POSSIBILITY OF ANY DAMAGES.
Some jurisdictions do not allow for the exclusion
of certain warranties or certain limitations on
damages and remedies, accordingly some of the exclusions
and limitations described in this agreement may
not apply to you.
INDEMNIFICATION. You agree to indemnify
us and hold us, our affiliates, officers, directors,
employees, agents, representatives and suppliers,
harmless from and against any and all claims,
actions, losses, expenses, damages and costs (including
reasonable attorneys' fees), resulting from any
breach of this agreement by you. We reserve the
right to assume the exclusive defense and control
of any such claim or action and all negotiations
for settlement or compromise, and, upon our request,
you agree to fully cooperate with us in the defense
of any such claim or action.
U.S. GOVERNMENT USERS. Use, duplication
or disclosure of the Materials by the U.S. Government
is subject to restrictions as set forth in FAR
52.227-14 et seq. and any other successor regulations
that may be applicable.
APPLICABLE LAW AND INTERPRETATION. The
Site is operated by us or on our behalf in the
United States and your use of our Site is governed
by the substantive laws of the Commonwealth of
Pennsylvania applicable to contracts made, executed
and wholly performed in Pennsylvania. To the extent
it may be applicable, you agree with us, to opt
out from and expressly exclude any applicability
of the Uniform Computer Information Transactions
Act. IN ANY ACTION OR PROCEEDING COMMENCED TO
ENFORCE ANY RIGHT OR OBLIGATION OF THE PARTIES
UNDER THIS AGREEMENT, YOUR USE OF OUR SITE OR
WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT,
YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR
HEREAFTER POSSESS TO A TRIAL BY JURY.
THE MELROSE HOTEL CORPORATION
WEBSITE PRIVACY PROTECTION STATEMENT
At The Melrose Hotel Corporation we stress the importance
of privacy and are committed to earning your trust
by adopting high standards for the protection
of your personal information.
This policy applies to 'The Melrose Hotel Corporation'
website and outlines the type of personal information
we collect and receive, the circumstances in which
we collect or receive personal information, the
policies and procedures we have established outlining
its use and storage, and for sharing certain types
of personal information in certain limited circumstances,
the procedures you should follow if you have any
questions or requests in respect of your personal
information or our policies and procedures and
the person to whom such questions or requests
should be directed, and the means by which to
communicate with that person.
In this policy the words 'The Melrose Hotel Corporation',
'we', 'us', 'our' mean and refer to Melrose Hotels
Inc. and its affiliated companies, as they may
exist from time to time, which include, without
limitation, the companies which carry on business
that use the following names: Melrose, Melrose
Hotels and The Melrose Hotel Corporation, but do not
include third party hotel owners or third parties
involved in the delivery of services Although
we have requested such hotel owners and third
party suppliers to abide by the terms of our Website
Privacy Protection Statement we do not control
and are not responsible for their policies or
actions and you should check directly with them
since their policies and terms will govern how
they handle and treat personal information.
In this policy, 'personal information' or 'personally
identifiable information' means information about
you that is unique and would actually or potentially
identify you as an individual, like your name,
address, e-mail address or phone number, and that
is not otherwise publicly available and is not
part of your work identification and includes
information you provide to us when you use our
website to make or modify a reservation, establish
a profile, communicate personal preferences, participate
in, respond to or take advantage of special offers,
or which you otherwise provide to us in the course
of using of our website. Aggregate information
or statistics, even if compiled or derived from
your personal information and then aggregated
and mingled with information of others, is not
personal information since it does not identify
you or any specific personally identifiable information
about you. We use aggregate or statistical information
to better serve our guests and customers generally,
to enhance the performance of our website and
to generally improve how we do business.
We will provide you with opportunities to 'unsubscribe'
and to correct or update your personal information
and described these opportunities below, but you
are responsible for ensuring the information you
provide to us and that we maintain is complete,
accurate and up to date. We cannot and will not
be liable to you or any other party if, for any
reason, you do not provide us with complete, accurate
and current information or you fail to update
such information in a timely manner.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION
USING OUR WEBSITE
1. By making a reservation or by using The Melrose
Hotel Corporation website.
2. By communicating with us regarding service
delivery including any profiles, preferences or
special requests you may make.
4. By participating in a marketing initiative,
survey or responding to special offers we may
send you from time to time.
5. By registering or otherwise entering information
on or through our website.
Below we will outline the type of information
normally collected in each of these circumstances,
the reasons for doing so, how we intend to use
it and store it.
MAKING A RESERVATION
When making a reservation or using The Melrose
Hotel Corporation website it is necessary to have
information in order to identify you, contact
you and to process your purchase and requests.
This usually includes your name, address, phone
number, e-mail address, credit card number and
expiration date, and language preference. It may
also include, if you choose to share that information
with us, your preferences regarding services we
may offer, such as type of room, type of bed,
and the like. You may wish to have your purchase
of The Melrose Hotel Corporation' services recognized
in a third party's loyalty program or other promotions
with which The Melrose Hotel Corporation has a relationship
or in which we participate. To do so will require
you providing us information such as your membership
number or other personal information applicable
to the third party program or promotion. From
time to time, we also offer special discounts
offers (for example, to seniors or for children)
and we may require birth dates or other qualifying
information to assess your eligibility and process
your reservation or participation correctly. If
you elect to participate or take advantage of
a promotion, package or other service that involves
third parties, your personal information will
be shared with that third party to the extent
necessary to participate, enroll or otherwise
provide you with the service and process your
purchase or request.
The Melrose Hotel Corporation may use the information
you provide to send you offers and information
about The Melrose Hotel Corporation services and those
of select third parties. Except as we have described
in this policy, your personal information will
not be given to these third parties.
If you do not wish to receive third party offers
and information you may opt-out by sending an
email to info@melrosehotel.com, using the subject
line "Unsubscribe", with sufficient
personal identifiers so we can act on your request.
If you do decide to opt-out we will generally
be able to remove your name from receiving further
offers or information from third parties within
10 days.
THE MELROSE HOTEL CORPORATION OFFERS YOU
THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION
OF TIME SENSITIVE OFFERS
To sign up for this service we require you to
provide us with your e-mail address, first name,
last name, language preference, and country of
residence. You may unsubscribe at any time using
the link provided on every offer we send you.
Of course, if you change your mind, you may subscribe
again at any time in the future.
BY VISITING OUR WEBSITE
Our website does not collect personally identifiable
information from you or your computer when you
simply visit (e.g., browse) and unless you actually
provide us with personally identifiable information,
we will not know or collect your name, your e-mail
address or any other personally identifiable information
about you. When you a request or visit a page
on our website, we do log certain communications,
technical and operational information and aggregate
it with other similar information in order to
make our website function correctly, do capacity
and other technical planning and generally make
our website function properly and improve it where
we can. We also use this information to better
understand how visitors use our website and how
we can better tailor our website, its contents
and functionality to meet your needs.
WHY WE COLLECT PERSONAL INFORMATION
1. To establish, maintain and honor our relationship
with you and to provide you with our services
and those of our third party suppliers and promotional
partners.
2. To understand and better attempt to fulfill
your needs and preferences in providing services
from us.
3. To develop, enhance, market or provide products
and services or offers we believe, based on the
information you provide us, you may be interested
in receiving.
4. To manage and develop our business and operations
and help us improve our services for you.
5. To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
1 Personal information may be shared with the
Melrose hotel for which your reservation has been
made so that they may provide the services you
have reserved.
2. Personal information may be shared with other
Melrose hotels so that they may better provide
services to you in the event you wish to travel
to another Melrose hotel.
3. Personal information may be shared with a person
who, in the reasonable judgment of The Melrose
Hotel Corporation, is acting on your behalf of or
as your agent - for example, a travel agent, secretary
or corporate travel department, making a reservation
for you.
4. Personal information may be shared with a third
party involved in processing transactions you
request and supplying you with services.
5. Personal information may be shared with a third
party to perform functions, process transactions
or provide goods or services to you, such as reservations
handling, data processing or storage, surveys
or research, to evaluate a customer's credit worthiness
or in order to collect a customer's account.
6. Personal information may be shared with a public
authority or official or those acting under government
or judicial authority to protect the assets and
operations of The Melrose Hotel Corporation or if,
in the reasonable judgment of The Melrose Hotel
Corporation, it appears that there may be danger to
life, property or public safety which could be
avoided or minimized by disclosure of the information,
or which disclosure is required by law or regulation.
PRINCIPLES
1. The Melrose Hotel Corporation will not collect,
use or disclose your personal information for
any other purpose than those identified above,
except with your consent.
2. The Melrose Hotel Corporation will safeguard your
personal information from disclosure other than
as identified above or with your consent.
3. The Melrose Hotel Corporation will take steps to
protect the confidentiality of your personal information
when dealing with third parties, consistent with
our policy and the laws and regulations that apply.
4. The Melrose Hotel Corporation will strive to keep
your personal information accurate and up to date
and we will provide you with reasonable opportunities
to access, correct and update your personal information.
You are always free to refuse to provide personal
information to us, recognizing that in some cases
this may limit or make it impossible for us to
agree to provide you with the services or goods
you may request.
You may also withdraw your consent with respect
to the use of your personal information for marketing
purposes at any time, subject to legal or contractual
restrictions and reasonable notice, when you access
or visit our website or by separately e-mailing
us at info@melrosehotel.com using "Unsubscribe"
as the subject line, and providing us sufficient
personal identifiers so we can act effectively
on your request.
If you have questions or concerns about our privacy
practices or how we collect, handle or use your
personal information, please contact our Privacy
Officer at info@melrosehotel.com, or write to
us at:
The Melrose Hotel Corporation
3000 Centre Square West
1500 Market Street
Philadelphia, PA 19102
Attention: Privacy Officer, Law Department
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